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  • 5 Glass.net Sales Tips

    5 Glass.net Sales Tips

    I spend a lot of time talking to auto glass shops during the week, and this week it struck me that one of the most important aspects of selling to Glass.net customers (any customers, for that matter) is the ability to sell and give great service—over the phone or in person. Here are 5 tips… Read More

  • We Have to Prove Our Value to You Every Day

    We Have to Prove Our Value to You Every Day

    When Rob Schmidt, our owner and founder, conceived the idea of Glass.net, he created a policy which challenged us to continually provide value to auto glass shops which partner with us: there are no long-term financial obligations and shops can quit Glass.net when they choose without penalties. Mike and Jason, two of our shop care… Read More

  • Tips from a Successful Glass.net Partner Shop

    Tips from a Successful Glass.net Partner Shop

    I recently had a conversation with Jeremy, owner of 123 Glass, a Glass.net partner auto glass shop in our Seattle market. Glass.net has been a very profitable experience for him and I asked him about what he does to be successful. As we talked, 4 points jumped out at me: 1. Use Good Sales Skills… Read More

  • Ratings Make it Better

    Ratings Make it Better

    One of the primary purposes of the Internet, it seems to me, is to be a huge gathering place for people’s opinions on products and services. Want to find out which vacuum cleaner is the best? Check an opinion site. Trying to decide between an iPod and a Zune? I discovered there are plenty of strong… Read More

  • The 3-Rollover Safety Factor

    The 3-Rollover Safety Factor

    I was very impressed with Ralph Nader’s presentation at the May 17 – 19 Independents’ Days conference and Spring Auto Glass Show in Las Vegas.. Mr. Nader was concerned that much of the glass used for auto glass replacements was not as safe as it should be or could be. He used real examples where… Read More

  • The Magic of the Instant Phone Call

    The Magic of the Instant Phone Call

    One of the things we’ve discovered in 6 years of selling auto glass installations on the Internet is what I call the “Instant Phone Call Magic.” And I’ve confirmed this talking to other independent shops over the last few months as we’ve been expanding our service area. The sooner auto glass shops call a customer… Read More