The Official Glass.net Auto Glass Shop Blog

Recently, I heard the CFO of a large auto glass shop chain say that auto glass quote websites are a dime a dozen. This person was right in the sense that the market has become much more crowded since our sister company 89Glass pioneered the online auto glass quote—and then Glass.net became the first website to provide 3 auto glass quotes in one place.

I believe in the value that Glass.net provides its partner shops and I took this comment as a challenge to be sure that I could clearly explain why Glass.net is not just one of those “dime a dozen” windshield quote sites. Here’s a list of benefits I came up with:

1. First and foremost, we generate new profitable business for our partner shops.
2. There are no hidden fees or long-term obligations.
3. Our shop advisors have experience selling auto glass online, and are dedicated to helping our partner shops get the maximum benefit from the Glass.net platform. Auto glass shops often call us for advice on fine-tuning their profile and pricing to appeal to the right customers.
4. We are happy to provide shops with information we have gained in our 6 years selling auto glass to Internet customers—in fact, we see that as one of our primary purposes: to give partner shops a shortcut by learning from our experience.
5. Our website is easy for customers to use.
6. We are always looking forward to find new ways to provide the greatest benefits to our partner shops.

I was talking with a prospective Glass.net partner the other day, and finally he just cut to the chase. “Yeah, but how do I know you’re a real business and not just a couple of people working out of your garage?”

I get asked this question often, because the Internet has taught us to be wary. It’s so easy to throw up a website and make promises. And it’s natural to wonder if a company can deliver the value they promise online, or if they’re just a couple of people working out of a garage looking to make a quick buck.

So I thought this was an appropriate time to provide some information about Glass.net to let you know who we are and what we’re about.

Glass.net is part of a company called QualitySmith which was founded in 2001 by Rob Schmidt. Prior to this, Rob owned glass shops in Portland, Denver, and St. Louis. QualitySmith began with one employee (though not in a garage) and now has approximately 170 employees and offices in Walla Walla and Kennewick, WA and Orem, UT. Glass.net was founded in 2006.

Glass.net is continually expanding, and we have a growing number of auto glass shops who are discovering our value day by day. One of the things our team takes pride in is providing good customer service. (You can see a photo of us here. That’s me, Al, in the middle.) If you’d like to speak with one of our shop care staff, give us a call at 1-866-828-1179.

When Rob Schmidt, our owner and founder, conceived the idea of Glass.net, he created a policy which challenged us to continually provide value to auto glass shops which partner with us: there are no long-term financial obligations and shops can quit Glass.net when they choose without penalties.

Mike and Jason, two of our shop care consultants, work hard to maximize our partner auto glass shops’ competitiveness in their chosen markets. They make suggestions about custom pricing and marketing messages. They can also provide a wealth of information regarding selling auto glass replacement services to Internet customers from the experience gained from 89Glass, Glass.net’s sister company.

89Glass has been in the auto glass business since 2001 and sells auto glass replacement services nationwide. The thousands of customers 89Glass has helped have provided lots of data to Glass.net about what people are looking for when they shop for auto glass. We are happy to share these insights with partner shops so they can learn from our experience and shortcut the process of selling to Internet customers.

As auto glass shops, you understand the concept of proving your value to each new customer to get repeat business and referrals. That’s exactly how Glass.net operates, too. Your success is our success.